Effective Date: October 15, 2026
These Terms of Service apply to customers who browse, access, or make purchases through the Popscornlink online store. They describe the basic conditions governing product purchases, payment, fulfillment, returns, and website use.
A. Store and Product Information
Popscornlink operates an online retail storefront. We aim to present accurate product descriptions, prices, options, and availability information so customers can make informed purchasing decisions.
Customers should review the full product description, chosen variation, quantity, and order total before completing a purchase.
Photographs are intended to represent the products offered. Minor differences in appearance or packaging may occur, but product descriptions must not materially misrepresent what is being sold.
The presence of a third-party trademark or brand name does not, by itself, establish that the brand owns, operates, sponsors, or endorses this store.
B. Prices and Promotions
Prices are displayed in U.S. dollars unless a different currency is expressly shown on the product or checkout page.
Promotional prices and discounts apply only where displayed and available. Customers should review the applicable selling price and any advertised discount before ordering.
If a material pricing or listing error is discovered, we may need to review the affected order and contact the customer before proceeding. We will not knowingly use misleading prices or hidden charges to induce a purchase.
Free standard shipping applies to eligible destinations in the contiguous United States and mainland Canada. Applicable taxes, import duties, and other government-imposed charges may be additional, as described in our Shipping Policy and at checkout.
C. Orders and Payment
Placing an order is a request to purchase the selected items under the conditions displayed at checkout.
The payment methods currently offered are Visa, Mastercard, and PayPal. Payment must be successfully authorized or confirmed before an order can proceed to fulfillment, subject to necessary verification.
Customers are responsible for providing accurate billing, delivery, and contact information.
We may review an order if payment cannot be verified, an item is unavailable, material information is incorrect, or the transaction appears unauthorized. If an order cannot be fulfilled, we will communicate the available resolution and issue any applicable refund.
D. Order Changes and Cancellations
If you need to correct an address, change an order, or request cancellation, contact us as soon as possible.
We will review requests received before fulfillment or dispatch has progressed. However, changes and cancellations cannot be guaranteed once an order is being prepared for shipment or has been handed to a carrier.
If a cancellation is accepted after payment has been collected, any applicable refund will be returned through the original payment method.
E. Delivery and Fulfillment
Our standard order processing time is generally 1–2 business days after payment confirmation.
Estimated transit times after dispatch are:
- Contiguous United States: 3–5 business days.
- Eligible mainland Canada: 5–7 business days.
Delivery estimates are not guaranteed dates. Weather, holidays, carrier interruptions, customs procedures, and other circumstances can affect actual delivery.
We select an appropriate carrier according to the destination, package, and available services. Carrier selection may vary between orders.
F. Returns and Refunds
Eligible return requests must be submitted within 30 calendar days of delivery.
Standard returns require the item to be unused and retained in its original packaging. Reports of damaged, defective, or incorrect items are reviewed separately according to the circumstances.
Approved returns are free when the customer follows our return instructions. No restocking fee is charged.
Refunds are generally processed within 1–2 business days after the returned item is received and inspected. Financial institutions and payment providers may need an additional 7–10 business days to make the funds available.
Our Return & Refund Policy provides the complete requirements and procedure.
G. Responsible Website Use
Customers must not use the website for unlawful purposes, submit fraudulent orders, interfere with website operations, or attempt unauthorized access to store systems or customer information.
Website content, text, graphics, and other materials may not be copied or reused in a manner that infringes intellectual property rights or applicable law.
All business identities, product claims, trademarks, and other representations displayed by the store should accurately reflect the products sold and the actual business relationships involved.
H. Website Availability and Errors
We make reasonable efforts to keep the store accessible and its information accurate. Temporary technical interruptions may occur.
If a material error affects a product listing or transaction, we will review the circumstances and communicate an appropriate resolution. Nothing in these terms removes consumer rights or legal protections that cannot lawfully be excluded.
I. Applicable Law and Consumer Rights
These terms are subject to the laws and mandatory consumer protections applicable to the relevant transaction.
Nothing in these terms is intended to exclude a right or remedy that cannot be excluded by law.
J. Updates to These Terms
We may update these terms when our business practices, store functions, or legal requirements change. Updated terms will be published on this page with a revised effective date.
Contact Information
Popscornlink
5537 Harvest Hill Rd #1124
Dallas, TX 75230, United States
Email: info@popscornlink.my
Phone: +1 469-835-7081
Service hours: Monday–Friday, 9:00 AM–6:00 PM Central Time.