Contact Us
We’re Here to Help
For assistance with an order, product information, payment, delivery, return, or refund, please contact the Popscornlink customer service team using the details below.
Customer Support
Store Name: Popscornlink
Email Address: info@popscornlink.my
Telephone: +1 469-835-7081
Business and Return Address:
5537 Harvest Hill Rd #1124
Dallas, TX 75230
United States
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM Central Time
What We Can Assist With
Our customer support team handles questions regarding order status, shipping and tracking, payment issues, product concerns, damaged or incorrect items, return requests, and refunds.
When contacting us about an existing purchase, include your order number and a brief explanation of the issue. If an item arrives damaged or defective, photographs may help us review your request.
Shipping Assistance
Standard shipping is free for eligible addresses in the contiguous United States and mainland Canada.
Order processing generally takes 1–2 business days. Estimated transit time after dispatch is 3–5 business days in the contiguous United States and 5–7 business days in eligible mainland Canadian destinations.
Actual delivery time may vary due to carrier operations, weather, customs procedures, holidays, or other circumstances.
Returns and Refunds
Eligible returns must be requested within 30 calendar days of delivery.
Standard returns require the item to be unused and retained in its original packaging. Damaged, defective, or incorrect products are reviewed according to the circumstances.
Approved returns are free when customers follow our return instructions, and no restocking fee is charged.
Refunds are generally processed within 1–2 business days after the returned item is received and inspected. The original payment provider or financial institution may require another 7–10 business days for the funds to appear.
Please contact us before sending an item back so we can provide the correct instructions.
Thank you for contacting Popscornlink. We appreciate the opportunity to assist with your inquiry.